Frequently Asked Questions

  • Do you use hair dryers?

Wash N Fro is a heatless salon. We do not use heat on the hair other than steam. You may be more comfortable preparing a towel to catch extra water drips when you leave.

  • Do I have to leave my credit card on file?

Wash N Fro does not accept appointments without a card to secure the reservation. You are not locked into paying with that card. The only time this card will be charged is if you do not show or notify us to reschedule within a reasonable time. Please bring your payment card with you to every appointment, even if it is on file.

  • What does it mean to be a cashless salon?

We do not take cash payments or make change for tips. For payment, we accept all major credit cards and debit cards.

  • Do you serve non-naturals with wash and twists for those who want to transition to natural hair but haven’t done the big chop?

​Yes! We are looking forward to helping you during your journey!

  • Can I bring my own products?

Our goal is to help create a simple solution to hair wash day through cleansing and hydrating the hair. We are confident that we have the products and tools necessary to make that happen. We'll use our hair care products so you can enjoy your visit without having to tote around any of yours.

  • Do you service locs?

    We offer steaming and deep conditioning with our wash services. However, we do not use hair dryers and our products and services are tailored more for hair that is not loc’d. Wash N Fro does not offer loc retwisting and styling services. 

  • Will you be offering haircuts as well?

    Wash N Fro offers washing services, flat twists and 2-strand twists. We do not offer haircuts or trims at this time.​​

  • Do you only service women?

    No. Wash N Fro wants to make hair maintenance easier for women, men, and children! We are happy to serve all who may benefit from our services.

  • How old do you have to be to get your hair done?

Wash N Fro doesn't put a specific age requirement on receiving service. Every child is different and so it must be determined case by case. If we can provide service without upsetting the child, we would be happy to do so.